Privacy Policy 840 — How We Protect Your Data
840 takes the privacy of every user seriously. This policy explains what information we collect, how it is used, how it is protected, and your rights as a user in Malaysia.
Effective date: January 2026
Information We Collect
Account Information
At registration, we collect your full name, phone number, email address (where applicable), date of birth for age verification, and the bank account details you register for deposits and withdrawals in MYR.
Device & Browser Information
We automatically record device type, operating system, browser version, IP address, time zone, and screen resolution when you access the 840 platform. This information is used to diagnose technical issues and ensure proper display on your phone or computer.
Payment Information
We retain records of deposit and withdrawal transactions, including amounts in MYR, payment methods (FPX, Touch 'n Go, bank transfer), timestamps, and transaction status. Full card numbers are not stored by the 840 platform — payment processing is handled through secure payment providers.
Usage Data
We analyse usage patterns such as pages visited, games played, session duration, and in-platform actions. This data is not linked to personal identities for external marketing purposes — it is used solely to improve the user experience within the 840 platform.
Purpose of Data Use
Information collected by the 840 platform is used exclusively for the following purposes:
- Identity & age verification — verifies that each user is eligible to use the platform in accordance with the applicable age limit
- Transaction processing — verifies, processes, and records all deposits and withdrawals in MYR
- Account-related communications — sends important notifications about account activity, security, or policy changes
- Platform improvements — analyses usage data to identify technical issues and plan feature improvements
- Legal compliance — maintains records required for operational compliance of the online platform
- Fraud prevention — detects and prevents suspicious activity, multiple account registrations, or attempts to manipulate the system
840 does not sell, rent, or share your personal information with third-party advertisers for marketing purposes without your explicit consent.
Cookies & Session Tracking
The 840 platform uses cookies and similar session tracking technologies to maintain your login status, store language and display preferences, and ensure a consistent platform experience across sessions.
There are two categories of cookies in use:
Essential cookies — required for core platform functions such as login authentication, form processing, and session security. These cookies cannot be disabled without affecting overall platform functionality.
Analytical cookies — used to understand aggregate (not individual) user navigation patterns in order to improve page layout and performance. You can block analytics cookies through your browser settings without affecting access to the 840 platform.
How to Manage Your Cookies
- Open your browser settings (Chrome, Safari, Firefox)
- Look for the "Privacy" or "Cookies" section
- Choose to block third-party cookies if desired
- Note: Blocking all cookies may affect login and platform functionality
- You can delete stored cookies at any time through your browser settings
Data Storage & Security
SSL Encryption
All communications between your device and the 840 platform servers are encrypted using SSL/TLS protocols. This means your login credentials, transaction data, and personal details cannot be intercepted in transit.
Secure Storage
User data is stored on servers protected by strict access controls. Only authorised personnel can access personal information, and all access is logged for internal security audit purposes.
Retention Period
Active account information is retained for as long as your account remains active. Transaction data is kept for the period required for compliance and dispute resolution purposes. When an account is closed at the user's request, personal data that is no longer required will be deleted within a reasonable timeframe.
Third-Party Sharing
840 shares only the minimum information required with payment providers (such as FPX and payment gateways) solely to process transactions. We do not share user lists, betting history, or personal profiles with any other party except as required by law.
Your Rights as a User
As a user of the 840 platform, you have the following rights regarding your personal information:
- Right of Access
- You have the right to request a copy of the personal information we hold about you. Access requests can be submitted via our support email and will be processed within a reasonable timeframe.
- Right to Correction
- If any information we hold about you is inaccurate or out of date, you have the right to request a correction. Some details, such as your name and phone number, can be updated directly in your account settings.
- Right to Erasure
- You may request account closure and deletion of your personal data. Please note that transaction records may need to be retained for a certain period for compliance purposes before being fully deleted.
How to Exercise Your Rights
For any request relating to your personal data — whether access, correction, or deletion — contact the 840 support team via:
Email: [email protected]
Please include the following information in your request:
- Full name registered on the account
- Phone number associated with the account
- Type of request (access / correction / deletion)
- Specific details of your request
We will respond to requests within 14 business days. For general privacy questions, you may also check our FAQ page us.
Policy Changes & How to Contact Us
840 reserves the right to update or amend this Privacy Policy at any time based on operational changes, legal requirements, or improvements to our privacy practices. The latest version will always be available on this page with an updated effective date.
For significant changes, we will endeavour to notify active users via in-platform notifications or email before the changes take effect. Continued use of the 840 platform after any changes are published will be considered acceptance of the updated privacy terms.
If you have any questions, concerns, or complaints regarding privacy, please contact us at [email protected]. We also encourage you to read the Terms & Conditions for a full overview of the 840 platform's terms of use.
Stay Informed
- Check this page periodically for the latest version
- Enable in-app notifications for important alerts
- Contact [email protected] for any questions
- Check FAQ page for immediate assistance
- This policy applies to all 840 platform users in Malaysia
Your Data is Safe with 840
We are committed to protecting your privacy. Register an account or log in to start using the platform with confidence, or check our FAQ for more information.